About this role

MISSION: The mission as the Lead Doctor is to support the medical team to keep your VEG medically excellent.

OBJECTIVES:

1. Are experts on the VEG way and all of the VEG Spikes.

2. Coach and develop fellow doctors.

3. Support medical processes and initiatives with the support of the Medical Director.

WHAT YOU’LL DO:

• Medical Excellence Mentorship:
• Coach fellow doctors on medical excellence and doctoring the VEG Way.
• Coach fellow doctors on providing all three dimensions of the customer experience.
• Support fellow doctors through their assigned growth and development plans.
• Initiate team huddles and provide motivational encouragement to the team.
• Recognize your people for small medical & cultural wins.
• Show appreciation for consistent performance of the VEG spikes.
• Establish a rapport with all staff to maintain VEG culture.
• Promote a culture of inclusivity and equitable treatment ensuring an environment free of discrimination and harassment for all VEGgies and customers. Be a steward in promoting awareness and proactively managing unconscious bias.
• Medical Processes and Initiatives:
• Execute patient safety initiatives as determined by local leadership.
• Provide basic Cubex maintenance and cycle counts.
• Create doctor schedules to include managing leave requests and posting the schedule at least two months in advance.
• Assist MD when coverage is needed due to callouts or schedule changes.
• Address customer complaints related to medical concerns.
• Medical Strategy:
• Work as interim MD as needed when MD is on leave or opening a new VEG hospital.
• Lead monthly doctor meetings and M&M rounds, with support from the MD.
• Support MD strategy for doctor recruitment marketing, sourcing, candidate experience, and succession planning across the hospital.
• Consistently educates full staff on needs of individual rDVMs.
• Continually encourages staff to perfect the VEG Spikes.
• Depending on the hospital needs and level of experience, may own the NERD training program if a teaching hospital, perform all NERD MD job duties (Goal setting, written feedback on assignments, 1:1 monthly coaching, engage entire doctor team in training).

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About you

WHAT YOU NEED:

• Have earned a DVM, VMD, or equivalent degree.
• A minimum of 2-3 years of ER experience.
• 1 year leadership experience preferred, but not required.
• Flexible to work a combination of clinical and administrative shifts depending on hospital needs.
• Top-tier customer satisfaction and hospital revenue production while at VEG.
• Trained in emergency surgery/endoscopy, preferred but not required.
• Extensive experience with managing critical cases.
• Available to work at a rotation of various shifts to include days, swings and overnight shifts, weekends and holidays.
• Willingness to support doctors and perform administrative tasks during off hours (ie. doctor callouts, addressing customer complaints, schedules, preparing for meetings, etc.)
• Is fulfilled by helping others & providing mentorship while leading a team of rockstar Emergency Veterinarians

Our offer

At VEG, doctors are not just veterinarians. They’re ER heroes who handle every kind of pet emergency, from vomiting to complex surgeries, on any kind of pet, including exotics.

If you find fulfillment in helping others, being a VEG Doctor is the meaningful career you’ve always wanted. Here, you’re a leader on the hospital floor surrounded by highly-trained, ER-focused staff. Our open floor plan helps you to feel more connected to people and their pets and allows customers to see your heroism up close. When we say, “We work for thank yous,” it’s because customers see the work you put into the care of their pet which inspires their immense gratitude. And it never fails to make your day.

At VEG, we all share a passion to bring patients to a place of healing. You’ll partner veterinary professionals who are like-minded in delivering an excellent customer and patient experience. And with in-depth emergency training and the latest equipment and tools at your fingertips, you’ll be ready to work on the variety of emergency cases