About us

At Best Pets Veterinary Hospital, our story of success is built on people—both our dedicated team who thrive on coming to work every day and our clients who trust us with the animals they love.

When Dr. Heidi Tapscott and her team reopened the doors 12 years ago, the goal was clear: to create a hospital where medical excellence and compassion always come first. Over time, the practice has grown, but the mission has stayed the same—give every pet the best care possible, while giving every client honesty, respect, and support.

What makes Best Pets special is the team behind the medicine. Our team describes the hospital as a place where everyone has your back. The environment is professional yet warm; new staff are mentored, voices are heard, and hard work is recognized. Team members frequently say they feel valued here—not just as employees, but as individuals with unique talents. Reviews highlight the hospital’s strong leadership, steady communication, and a culture where learning never stops. This kind of atmosphere doesn’t just make for a happier workplace; it directly benefits the pets and clients who walk through the door.

Clients notice the difference immediately. They see a team that works together seamlessly, greeting them with smiles and treating their pets as if they were their own. Many say what stands out is the genuine compassion and trust that comes from a team who loves what they do. Because team members feel respected and supported, they can give their best energy to every exam, every treatment, and every question a worried owner might have.

At Best Pets, the relationship isn’t just between doctor and patient—it’s a circle that includes the entire care team and the client. Pet owners leave knowing their concerns were listened to, their pets were cared for with skill and kindness, and that they are part of a hospital community that values honesty and excellence over shortcuts and profits.

That’s why working at Best Pets, and working with Best Pets, is so rewarding. They get to be part of a supportive team where careers thrive, and the clients get the peace of mind that their pets are in the hands of people who truly care. It’s no wonder that team members describe it as one of the best places they’ve ever worked, and clients say it’s the only place they’d ever bring their pets.

Best Pets Veterinary Hospital is more than a workplace, and more than a clinic. It’s a community built on trust, compassion, and teamwork—a place where pets get the best, team members give their best, and clients feel their best knowing they’ve found the right partner in care.